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Welcome Centre

Type:Tourist Information Centre

Tripadvisor Traveller Rating

Tripadvisor Traveller Rating - 233 reviews233 reviews
Welcome Centre


Located in the Sea Terminal in Douglas, the Isle of Man Welcome Centre is the gateway to the Island and the Isle of Man's premier centre for tourism enquiries and local information.  Whether you live here or are visiting our beautiful Island, the Welcome Centre offers a variety of services and information to ensure your holiday and/or stay on the Isle of Man will be one to remember.

The Welcome Centre’s dedicated staff can offer help and guidance on the Island's many attractions,places to visit and things to see and do. In addition to Tourism enquiries, you can also: 

Get complimentary printed literature and information to take away with you

Book tickets for shows at the Gaiety Theatre and Villa Marina

Buy travel tickets and travel cards for the bus services and heritage railways

Get up-to-date travel and timetable information for the bus service and heritage railways.

Obtain a variety of concession cards such as Senior Citizen 60+ cards

Obtain recreational fishing licences

Purchase a selection of guidebooks and walking maps, as well as souvenirs and gifts, including locally produced Manx goods and TT Races memorabilia

Get Online room with 4 computers and internet access

Pay excess parking fines and obtain parking discs 



  • Disabled Accessibility

Travel & Trade

  • Wi-fi available
Sea Terminal, Douglas, Isle Of Man, IM1 2BX
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Opening Times

Summer Opening (25 May 2024 - 14 Sept 2024)
Monday - Saturday08:00 - 18:30
Autumn Opening (16 Sept 2024 - 2 Nov 2024)
Monday - Saturday08:00 - 18:00
Winter Opening (4 Nov 2024 - 29 Mar 2025)
Monday - Friday08:00 - 17:30
Saturday08:00 - 16:00

* Sunday openings until the 8th September: 9:30am - 2:30pm

Map & Directions

Road Directions

By car

From the South (Castletown, Port Erin)

Head into Douglas on the A5 signposted Douglas.  At roundabout take 3rd exit onto Kewaigue Hill.  After 1 mile go through roundabout onto South Quay.  Go through another roundabout and take 1st exit at next roundabout over bridge.  After going through another roundabout, take 2nd exit.  Take 1st exit at roundabout and 4th exit at next roundabout.  You are at the Sea Terminal.

From the West (Peel, St Johns, Ramsey via the TT Course)

Head into Douglas on A1 signposted Douglas. At Braddan bridge roundabout take 2nd exit onto Peel Road/A1. After 0.4 miles take 1st exit heading immediately towards second roundabout. At second roundabout take 2nd exit onto Peel Road and continue onto Lord Street.  After 1.2 miles take 1st exit at roundabout and 3rd exit at next roundabout. You are in the Sea Terminal.

Public Transport Directions

By Manx Electric Railway and Horse Tram (Summer season only)

From March to October the MER operates into Derby Castle from the north of the Island, where a connection onto the Douglas Bay Horse Tram is available along Douglas promenade to The Sea Terminal.

By Isle of Man Steam Railway (summer season only)

From March to early November the Isle of Man Steam Railway operates from the south of the Island into nearby Douglas station.  The station is about a ten minute walk from the Sea Terminal.

What's Nearby

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  8. Marine Drive is situated on Douglas Head linking Douglas with Port Soderick. Douglas Head…

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  10. Noble's Park is a beautiful, well maintained park, located in upper Douglas.

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  13. Take a nostalgic journey along Douglas Promenade on the world's oldest horse drawn…

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