Best Western Palace Hotel & Casino

Central Promenade
Douglas
Douglas
Isle Of Man
IM2 4NA

Hotel

4 Stars 4 Stars 4 Stars 4 Stars 4 Stars

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating - 1175 reviews1175 reviews
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Call direct on:

Tel+44 (0) 1624 662662

Add Best Western Palace Hotel & Casino to your Itinerary

From £72.00
Palace Sea View Double

Availability Search

Arrival Date:
Add Room

Booking Details:

Arrival Date:
Mon , 19th Nov 2018
Departure Date:
Tues , 20th Nov 2018
No. of Nights:
1
Booking.Com

Booking.Com

Room 1 - for 1 guest(s)

Guide Prices

Number of Rooms / Units
135
Room / Unit TypeRoom / Unit Tariff*
Double deluxe£92.00 per person (room only)
Sea view double£82.00 per person (room only)
Sea view twin£82.00 per person (room only)
Standard Double£72.00 per person (room only)
Standard Twin£72.00 per person (room only)
Suite£122.00 per person (room only)

*Rates available from £72.00 per room, per night inclusive of VAT. Discounted rates available for long stay guests, corporates or groups.

Map & Directions

Douglas

Road Directions

The Best Western Palace Hotel and Casino is located on Douglas Promenade. Easily accessible on foot, being a ten-minute walk away from Douglas town centre, it is served by a number of buses with a bus stop and Horse Tram stop outside the door. Isle of Man Airport is around 20 minutes away in a taxi, and the Sea Terminal around five minutes in a taxi. 

Click here for full directions

Public Transport Directions

The Best Western Palace Hotel and Casino is located on Douglas Promenade. Easily accessible on foot, being a ten-minute walk away from Douglas town centre, it is served by a number of buses with a bus stop and Horse Tram stop outside the door. Isle of Man Airport is around 20 minutes away in a taxi, and the Sea Terminal around five minutes in a taxi. 

Click here for full directions

Gradings

  • 4 Stars
4 Stars

Awards

  • WelcomeWelcome Bikers Welcome Bikers 2018
  • WelcomeWelcome Cyclists Welcome Cyclists 2018
  • WelcomeWelcome Walkers Welcome Walkers 2018
  • National Accessible Scheme (NAS)M1 M1 2017
  • WelcomeWelcome Families Welcome Families 2018

Facilities

Accessibility

  • Disabled Accessibility - Mobility Level 1 (M1): Typically suitable for a person with sufficient mobility to climb a flight of steps but would benefit from fixtures and fittings to aid balance.

Bookable Product Facilities

  • Colour television in all bedrooms
  • Hairdryer in all bedrooms
  • No Deposit Required
  • Non smoking rooms available
  • Tea & coffee making facilities in all bedrooms
  • Telephone in all bedrooms

Catering

  • Additional meal details
  • Bar
  • Cater for vegetarians
  • Half board supplement (£)
  • Room service
  • Serve breakfast
  • Serve evening meal
  • Serve lunch

Children & Infants

  • Accept children (Minimum age) - No minimum age. Cots available. Sofa beds also available in deluxe rooms.
  • Cot
  • Food/Bottle Warming Available
  • Highchair

Leisure Facilities

  • Gym
  • Health/Fitness/ Beauty Facilities - The Palace Hotel fitness Health Club is free and open to hotel guests daily from 7 am to 10 pm. Children are welcome in the pool from 10 am to 7 pm Monday to Friday. (No time restrictions on weekends and bank holidays). Serene Spa is conveniently located within the Palace Hotel Casino Complex, All treatments provided by Serene Spa are at an addition cost
  • Indoor pool
  • Jacuzzi
  • Sauna
  • Spa
  • Swimming pool

Parking & Transport

  • Car parking
  • On site parking

Payment Methods

  • Accepts major credit and debit cards
  • BACS accepted
  • Major credit cards accepted
  • MasterCard accepted
  • Reduced rates for longer stays
  • Special group rates - For details of group rates please contact our reservations team on +44 (0)1624 697070.
  • Visa accepted

Provider Facilities

  • Accept coach parties
  • Available for wedding receptions
  • Business facilities (eg. Fax/ modem)
  • Central heating throughout
  • Conference facilities
  • Cyclist Friendly
  • Event venue
  • Group Friendly
  • Ironing facilities
  • Laundry facilities
  • Licenced for civil marriages
  • Lift
  • Night porter
  • Public telephone
  • Regular evening entertainment - Located on the first level of the Best Western Palace Hotel, the Casino is a popular place for a great night out. With free and instant access, the Casino invites hotel and walk-in guests (guests must be 18 or over) to enjoy its entertainment selection throughout the week. Palace Bingo is situated on the promenade side of the Hotel. Whatever the weather we offer a fun evening of Bingo for all with cash prizes and great promotions. Games start at 6.30 pm every evening in the Kursaal. over !8 only
  • Restaurant
  • Staff Fluent in Languages - Other
  • Stargazer Friendly
  • TT & Biker Friendly
  • Walker Friendly
  • Wi-Fi

Provider Features

  • Film or TV location
  • In town/city centre
  • Non smoking establishment
  • Seafront

Target Markets

  • Aim to attract conferences and business meetings
  • Marketed as gay friendly
  • Marketed to any other specialist market
  • Special provisions for cyclists
  • Special provisions for walkers

Travel & Trade

  • Commission/net rates apply
  • Free accommodation for coach driver
  • Group discounts available
  • Min group size numeric qualifier
  • Packed lunches available
  • Room/unit allocations available
  • Wi-fi available

Opening Times

Open Christmas
Open New Year

* The Best Western Palace Hotel and Casino is open 24 hours a day, seven days a week.

TripAdvisor

TripAdvisor

    TripAdvisor Traveller Rating:

    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    • Location
      4 of 5 stars
    • Excellent
      241
    • Very Good
      406
    • Average
      336
    • Poor
      115
    • Terrible
      77

    Recent Reviews:

    • goshawk100
      liverpool
      Trip Type:
      Couples
      Lovely location and staff
      4 of 5 stars
      Wednesday, 7th November 2018
      Staff lovely and helpful, parking available at the hotel at £4 per day, pool nice, never dined in the hotel as there is a fantastic Chinese next door. Rooms nice and clean but hair dryer was faulty... Read full review
    • Gordon R
      Lockerbie, United Kingdom
      Trip Type:
      Business
      Tired hotel in lovely location
      3 of 5 stars
      Thursday, 8th November 2018
      The member of staff at the check in was excellent and extremely helpful . The room was clean with good toiletries. The room was difficult to cool down to comfortable level even with the window as... Read full review
    • hantsdee
      Hampshire, England
      Trip Type:
      Family
      Great value no ftills
      3 of 5 stars
      Tuesday, 13th November 2018
      I stayed here last week for 3 nights whilst on a walking trip to the island. The room was clean and tidy, the bath was lovely and clean and the bed super comfy. I stayed 2 nights in a room... Read full review

    Special Offers

    • Christmas Breakaway Package - 24 December to 27 December

      Make your Christmas one to remember with a relaxing Christmas break at the Palace Hotel and Casino. Your perfect escape this festive season!

      The package includes:

      • Welcome drinks reception and 3-course carvery on Christmas Eve
      • Spectacular 3-course festive Christmas Day carvery lunch inclyding a glass of sparkling wine 
      • Seasonal Boxing Day carvery lunch including a glass of sparkling wine 
      • Full Manx breakfast each morning 
      • Light evening buffet on Christmas Day and Boxing Day 
      • Access to Palace Health Club facilities inclduing gym, swiming pool, spa faciltiies and jacuzzi 
      • Free and instant access to the onsite Casino, Slots and Bingo (18+) closed Christmas Day 

      £270 per adult | £135 per child (age 5-12)

      To Book: 01624 697070 • reservations@palacehotel.co.im | 9am-5pm • Mon - Fri Non-refundable deposit of £50 payable upon booking. Full payment due by 2 November.

      24 December to 27 December 2018 Only

      Accommodation in a standard twin or double room.

      Additional nights' accommodation available from £50 per room, per night, including breakfast (not applicable on New Year's Eve).

      Upgrade to Sea View, Deluxe or Suite for a small supplement.

      Offer link: Packages

    • Winter Weekend Special - £75, dinner, bed and breakfast  

      Treat yourself to an overnight stay for two people sharing a standard double or twin room at the Best Western Palace Hotel and Casino. Available Friday, Saturday and Sunday nights until 31st March 2019.

      Includes:

      • Three Course Carvery dinner in Paragon restaurant
      • Full English Breakfast
      • Use of the pool, Jacuzzi, sauna and gym leisure facilities.
      • £5 free Palace casino chip

      To book this fantastic offer, please call 01624 697070 or email reservations@palacehotel.co.im

       

      Terms and Conditions

      Excluding Christmas, New Year & Valentines weekend. A maximum of two rooms per booking, not applicable for group bookings subject to availability. Upgrades available at a supplement.Full pre-payment taken upon booking, non-refundable or transferable. Additional items from the a la carte menu may incur additional charges.

      Offer link: Accommodation and Travel

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