Quality is the key driver of success for specific products, services and destinations with consumer expectations are at a higher level than ever before. Expectations not just in relation to the quality and service but also, more importantly they relate to value for money.
Visitors expect and demand quality in all aspects of their experience and due to growth in the use of social media and customer review websites, are increasingly vocal when they experience poor quality and service.
In this section you can find details on the Department's quality assurance schemes including grading of visitor accommodation, gold and silver accolades and the ‘Taste’ scheme for restaurants and eating out establishments.
You can also find details on the available Welcome Schemes, Breakfast and Harvest accolades for both accommodation providers and eating out establishments to help your business stand out to key market segments and improve the overall quality of the visitor economy through the promotion of award winning businesses.
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