Quality is the key driver of success for specific products, services and destinations with consumer expectations are at a higher level than ever before.
The Isle of Man is unique and operates under statutory regulations in relation to all tourist accommodation businesses by regulating all registrations and independent assessments. As this is a legal requirement under the Tourist Act 1975, all tourist accommodation businesses must be officially registered with Isle of Man Tourism and details of what is required as well as a Business Advisory service are all detailed on the site.
The Equality Act 2017 makes it unlawful for a service provider to treat another person less favourably than they would treat another because of one of the characteristics protected by the Equality Act. Those characteristics are sexual orientation, sex, transgender, race, religion or belief, age or disability. It is also unlawful to treat another person unfavourably because of their pregnancy or maternity or for a reason connected to a person’s disability. The Act also requires a service provider to take positive steps to ensure that disabled people can access their services.
This site will also help to detail any new legal or statutory policies that impact on the Visitor Economy sector where details of new legislation will be accessible to assist you.
