Introduction

We would like to bring to your attention the Manx Welcome Failt Mannanagh scheme which is aimed at the training of employees within the Isle of Man Hospitality Industry. The Hospitality Forum who created the scheme is supported by the Department of Tourism and Leisure, Department of Trade and Industry and the Department of Education in this endeavour.

The Manx Welcome Programme aims to support new and existing employees to acquire skills and knowledge to work in the hospitality industry in the Isle of Man. This will provide a structured training initiative to new and existing staff, especially those from overseas enabling them to integrate as quickly and professionally as possible. The programme will also give the opportunity to all employees within the industry to obtain a Nationally recognised and certified training experience.

The Manx Welcome Programme consists of modules in Customer Care, Food Hygiene, Health & Safety and Safety and Communications. Courses can be attended individually, but Communications is the final compulsory half day module followed by an attendance award ceremony.

We would urge all within the industry to support the scheme which is vital to the Isle of Man's continued success and future growth as a visitor destination.

For further information please download the Employers Guide