Best Western Palace Hotel & Casino

Central Promenade
Douglas
Douglas
Isle Of Man
IM2 4NA

Hotel

4 Stars 4 Stars 4 Stars 4 Stars 4 Stars

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating - 1268 reviews1268 reviews
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Call direct on:

Tel+44 (0) 1624 662662

Add Best Western Palace Hotel & Casino to your Itinerary

From £72.00
Palace Sea View Double

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Guide Prices

Number of Rooms / Units
135
Room / Unit TypeRoom / Unit Tariff*
Double deluxe£92.00 per person (room only)
Sea view double£82.00 per person (room only)
Sea view twin£82.00 per person (room only)
Standard Double£72.00 per person (room only)
Standard Twin£72.00 per person (room only)
Suite£122.00 per person (room only)

*Rates available from £72.00 per room, per night inclusive of VAT. Discounted rates available for long stay guests, corporates or groups.

Map & Directions

Douglas

Road Directions

The Best Western Palace Hotel and Casino is located on Douglas Promenade. Easily accessible on foot, being a ten-minute walk away from Douglas town centre, it is served by a number of buses with a bus stop and Horse Tram stop outside the door. Isle of Man Airport is around 20 minutes away in a taxi, and the Sea Terminal around five minutes in a taxi. 

Click here for full directions

Public Transport Directions

The Best Western Palace Hotel and Casino is located on Douglas Promenade. Easily accessible on foot, being a ten-minute walk away from Douglas town centre, it is served by a number of buses with a bus stop and Horse Tram stop outside the door. Isle of Man Airport is around 20 minutes away in a taxi, and the Sea Terminal around five minutes in a taxi. 

Click here for full directions

Gradings

  • 4 Stars
4 Stars

Awards

  • WelcomeWelcome Bikers Welcome Bikers 2019
  • WelcomeWelcome Cyclists Welcome Cyclists 2019
  • WelcomeWelcome Dogs Welcome Dogs 2019
  • WelcomeWelcome Stargazers Welcome Stargazers 2019
  • WelcomeWelcome Walkers Welcome Walkers 2019
  • National Accessible Scheme (NAS)M1 M1 2017
  • WelcomeWelcome Families Welcome Families 2019
  • WelcomeWelcome Groups Welcome Groups 2019

Facilities

Accessibility

  • Disabled Accessibility - Mobility Level 1 (M1): Typically suitable for a person with sufficient mobility to climb a flight of steps but would benefit from fixtures and fittings to aid balance.

Bookable Product Facilities

  • Colour television in all bedrooms
  • Hairdryer in all bedrooms
  • No Deposit Required
  • Non smoking rooms available
  • Tea & coffee making facilities in all bedrooms
  • Telephone in all bedrooms

Catering

  • Additional meal details
  • Bar
  • Cater for vegetarians
  • Half board supplement (£)
  • Room service
  • Serve breakfast
  • Serve evening meal
  • Serve lunch

Children & Infants

  • Accept children (Minimum age) - No minimum age. Cots available. Sofa beds also available in deluxe rooms.
  • Cot
  • Food/Bottle Warming Available
  • Highchair

Leisure Facilities

  • Gym
  • Health/Fitness/ Beauty Facilities - The Palace Hotel fitness Health Club is free and open to hotel guests daily from 7 am to 10 pm. Children are welcome in the pool from 10 am to 7 pm Monday to Friday. (No time restrictions on weekends and bank holidays). Serene Spa is conveniently located within the Palace Hotel Casino Complex, All treatments provided by Serene Spa are at an addition cost
  • Indoor pool
  • Jacuzzi
  • Sauna
  • Spa
  • Swimming pool

Parking & Transport

  • Car parking
  • On site parking

Payment Methods

  • Accepts major credit and debit cards
  • BACS accepted
  • Major credit cards accepted
  • MasterCard accepted
  • Reduced rates for longer stays
  • Special group rates - For details of group rates please contact our reservations team on +44 (0)1624 697070.
  • Visa accepted

Provider Facilities

  • Accept coach parties
  • Available for wedding receptions
  • Business facilities (eg. Fax/ modem)
  • Central heating throughout
  • Conference facilities
  • Cyclist Friendly
  • Event venue
  • Group Friendly
  • Ironing facilities
  • Laundry facilities
  • Licenced for civil marriages
  • Lift
  • Night porter
  • Public telephone
  • Regular evening entertainment - Located on the first level of the Best Western Palace Hotel, the Casino is a popular place for a great night out. With free and instant access, the Casino invites hotel and walk-in guests (guests must be 18 or over) to enjoy its entertainment selection throughout the week. Palace Bingo is situated on the promenade side of the Hotel. Whatever the weather we offer a fun evening of Bingo for all with cash prizes and great promotions. Games start at 6.30 pm every evening in the Kursaal. over !8 only
  • Restaurant
  • Staff Fluent in Languages - Other
  • Stargazer Friendly
  • TT & Biker Friendly
  • Walker Friendly
  • Wi-Fi

Provider Features

  • Film or TV location
  • In town/city centre
  • Non smoking establishment
  • Seafront

Target Markets

  • Aim to attract conferences and business meetings
  • Marketed as gay friendly
  • Marketed to any other specialist market
  • Special provisions for cyclists
  • Special provisions for walkers

Travel & Trade

  • Commission/net rates apply
  • Free accommodation for coach driver
  • Group discounts available
  • Min group size numeric qualifier
  • Packed lunches available
  • Room/unit allocations available
  • Wi-fi available

Opening Times

Open Christmas
Open New Year

* The Best Western Palace Hotel and Casino is open 24 hours a day, seven days a week.

TripAdvisor

TripAdvisor

TripAdvisor Traveller Rating:

3.5 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    • Location
      4 of 5 stars
    • Excellent
      272
    • Very Good
      439
    • Average
      348
    • Poor
      120
    • Terrible
      89

    Recent Reviews:

    • fairan_honest
      Carlisle, United Kingdom
      Trip Type:
      Family
      Excellent hotel and value for money
      4 of 5 stars
      Sunday, 16th June 2019
      Stayed here for a short break. Staff were warm and welcoming. Overall appearance is a touch dated but the experience more than makes up for that. Didn't use the pool so can't comment. Casino was a... Read full review
    • Eriica
      Witham, United Kingdom
      Trip Type:
      Family
      long weekend break
      4 of 5 stars
      Tuesday, 18th June 2019
      the hotel is situated on the seafront . It is nicely decorated inside and has a nice bar and restaurant . The food is very good especially the breakfast and the carvery . the bar is well stocked with... Read full review
    • Go26106112855
      Trip Type:
      Business
      Ok for a night but needs a makeover
      3 of 5 stars
      Thursday, 20th June 2019
      This hotel is old and tired, and the facilities and decor are dated. I used the pool/jacuzzi/steam/sauna while I was here and they were ok, clean enough but need updating. My bathroom wasn't very... Read full review

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